Station payment reservations will automatically be canceled if not paid after the valid start date. There will be no cancellation fees. Please make a new reservation again if yo...
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On the JR WEST ONLINE TRAIN RESERVATION website, if you choose to pay by credit card, the payment will be executed as soon as the ticket reservation is completed.
If the ticket ...
With the exception of some tickets, you cannot use regular tickets with group or charter train car tickets.
In addition, you cannot use them together with a commuter pass.
※ Y...
You can review contents of the reservation booked on the JR WEST ONLINE TRAIN RESERVATION from a smartphone and PC.
On the JR WEST ONLINE TRAIN RESERVATION website, select "Re...
On the JR WEST ONLINE TRAIN RESERVATION website, reservation changes and refunds can be applied online between 5:30 a.m. to 1:50 a.m. the next day excepting times of system outa...
If you purchase a regular ticket (that includes special privileges) with a credit card at the time of reservation, you can change your reservation multiple times without being c...
Currency exchange is unavailable at the station; please utilize nearby banks instead. Alternatively, currency exchange services are provided at Nippon Travel Agency stores situa...
Suitcases and other portable luggage can be taken on board. The Kansai-airport Express Haruka and Hokuriku Shinkansen have luggage storage compartments. Bicycles used for recrea...
Changing a ticket for the second time involves receiving a refund and then purchasing your ticket again. In this case, the refund requires a handling fee.