If you have not used your ticket, you may change it one time only for another ticket of the same type at no charge at a JR-WEST Ticket Office. Procedures vary for used tickets a...
Tickets are available at the station ticket office of JR Group including JR West, a vending machine and some travel agencies. Short distance tickets are also available at ticket...
If the train booked on the JR WEST ONLINE TRAIN RESERVATION website was canceled or there has been a delay of 2 hours or more, upon confirmation of the registration of the reser...
■ With "regular tickets with special privileges", you can change your reservation as many times as you like, up to the day before the same day three months after the date of whe...
If you forgot the credit card used for the transaction, you cannot receive the tickets that you booked. Should you need to ride on the same day, you will need to newly purchase ...
There are certain trains, facilities, and routes that can not be reserved on the JR WEST ONLINE TRAIN RESERVATION website.
In such cases, "search not possible, etc.", will be ...
The JR WEST ONLINE TRAIN RESERVATION service enables booking tickets for various Shinkansen routes such as Sanyo & Kyushu Shinkansen (from Shin-Osaka to Kagoshima-Chuo), Hokurik...
Even if the credit card is expired, you can pick up the ticket if you bring the expired card to the ticket counter.
Please present the original card as the renewed card may be ...