..., if you miss your train, you can
use your ticket for a non-reserved seat on a train for the same zone on the same day. If you have not used the basic fare ticket, you can recei...
Yes. If you cancel your trip because the trains cannot operate, we will refund the full amount of the fare and charges without subtracting a handling fee.
The Japan Rail Pass can be acquired through the dedicated website (JAPAN RAIL PASS RESERVATION) or from JR-designated sales agents and travel agencies abroad (prior to arrival i...
If the train booked on the JR WEST ONLINE TRAIN RESERVATION website was canceled or there has been a delay of 2 hours or more, upon confirmation of the registration of the reser...
You can book tickets on the JR WEST ONLINE TRAIN RESERVATION website from 10am, one month prior to the departure date up to 6 minutes before the departure time displayed on the ...
You can review contents of the reservation booked on the JR WEST ONLINE TRAIN RESERVATION from a smartphone and PC.
On the JR WEST ONLINE TRAIN RESERVATION website, select "Re...
If you forgot the credit card used for the transaction, you cannot receive the tickets that you booked. Should you need to ride on the same day, you will need to newly purchase ...
On the JR WEST ONLINE TRAIN RESERVATION website, reservation changes and refunds can be applied online between 5:30 a.m. to 1:50 a.m. the next day excepting times of system outa...
On the JR WEST ONLINE TRAIN RESERVATION website, a window or aisle, etc. seat can be secured for a single passenger reservation. You can also group together seats for multiple p...