At JR WEST ONLINE TRAIN RESERVATION, reservations that are not reserved seats can be paid in cash at some ticket offices, ticket vending machines, and designated JR East Travel ...
The JR WEST ONLINE TRAIN RESERVATION website is designed to newly reassign seating. Therefore, even when you just want to decrease the number of passengers that you booked, it m...
When you reserve and pay using a credit card on the JR WEST ONLINE TRAIN RESERVATION website, when you receive the tickets, JR West requires the customer to present their credit...
Various information is accessible on our website. Additionally, there is a contact email form provided for inquiries.https://www.westjr.co.jp/global/en/support/inquiry/
Receipts are generally available when you buy a ticket.
If you forgot to pick up your receipt, or if you lost your receipt, you can receive a replacement receipt by presenting y...
Unused tickets can be refunded, but a handling fee is required. Certain used basic fare tickets can be refunded, but limited express tickets and similar cannot be refunded.
Groups consisting of more than 11 customers traveling together on the same itinerary are eligible for discounted group tickets. To avail of this discount, please submit your app...
Please notify either station staff or train staff in order to purchase a ticket for the same journey as the one that you have lost. (Your new ticket will be issued with a note c...
Check the price of the fare to your destination on the fare chart above the ticket vending machine. Insert your money into the machine and press the button displaying the price ...
Yes. It is possible for one adult to share a bed with one child/infant. If you purchase a separate child’s basic fare ticket and limited express ticket, your child can share the...