If the train booked on the JR WEST ONLINE TRAIN RESERVATION website was canceled or there has been a delay of 2 hours or more, upon confirmation of the registration of the reser...
The "Identification number" required when picking up tickets reserved through the JR WEST ONLINE TRAIN RESERVATION, at a "Midori [Green] ticket vending machine", etc., is a rand...
On the JR WEST ONLINE TRAIN RESERVATION, you can reserve a "women-only seat"on the Thunderbird Limited Express, Kuroshio Train, etc. If you wish to reserve a seat exclusively fo...
You can use a smartphone to change or revise a ticket originally booked on a PC (and vice versa), as long as it is executed prior to the departure time of the reserved train.
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We will confirm the reservation with the e-mail address, authentication number and reservation number that will be provided at the time of booking. Please do not forget the auth...
On the JR WEST ONLINE TRAIN RESERVATION website, a window or aisle, etc. seat can be secured for a single passenger reservation. You can also group together seats for multiple p...
Even if the credit card is expired, you can pick up the ticket if you bring the expired card to the ticket counter.
Please present the original card as the renewed card may be ...
If you purchase a regular ticket (that includes special privileges) with a credit card at the time of reservation, you can change your reservation multiple times without being c...