The security code is the CVV or CVC 3-digit or 4-digit number on the back of your credit card. When making a payment with a credit card, please enter the security code in order ...
Once you board the train and begin the trip without the reserved ticket, you will need to repurchase the tickets within the traincar (no discounts will apply), so please be sure...
The JR WEST ONLINE TRAIN RESERVATION website is designed to newly reassign seating. Therefore, even when you just want to decrease the number of passengers that you booked, it m...
The reissuance process for an ICOCA card can be completed at any station within the JR West ICOCA area. A new card can be obtained within 14 days from the day following the proc...
Station payment reservations will automatically be canceled if not paid after the valid start date. There will be no cancellation fees. Please make a new reservation again if yo...
You can check the email that you received when making your reservation.
When you receive the ticket upon purchasing with a credit card, you will need the "credit card used at th...
There are wheelchair accessible seating on Shinkansens and Limited Express trains.
Please reserve seats by applying at the JR Ticket Counter[midori-no-madoguchi].
Reservation...
Ticket gates for conventional lines and the Bullet Train (Shinkansen) are separate. Transfer gates are also separate. Check the signage at the gate carefully.
Ticket gates hav...