The JR WEST ONLINE TRAIN RESERVATION service enables booking tickets for various Shinkansen routes such as Sanyo & Kyushu Shinkansen (from Shin-Osaka to Kagoshima-Chuo), Hokurik...
Smoking is prohibited within the station premises.
Smoking rooms are available, on the train platforms of Shinkansen stations at Shin-Kobe,
Nishi-Akashi, Himeji, Aioi, Okay...
Yes. The majority of stations have toilets.
To ensure a pleasant use experience for everyone, please review the following lavatory etiquette guide.
≫Lavatory Etiquette
...room for breastfeeding. Also, the western style toilets on the SANYO SHINKANSEN have diaper changing tables, and western style toilets on the HOKURIKU SHINKANSEN have baby beds....
Suitcases and other portable luggage can be taken on board. The Kansai-airport Express Haruka and Hokuriku Shinkansen have luggage storage compartments. Bicycles used for recrea...
Yes. If you cancel your trip because the trains cannot operate, we will refund the full amount of the fare and charges without subtracting a handling fee.