When making a payment with a registered credit card, whenever you click on the "Purchase", "Change/Revise", "Refund" button in order to reserve, change or refund on a smartphone...
You can make changes or revision before you pick up the ticket and if the reservation is prior to departure time from a PC or a smartphone. If you choose "Pay at station" as the...
We will confirm the reservation with the e-mail address, authentication number and reservation number that will be provided at the time of booking. Please do not forget the auth...
When you receive the ticket at the Green Ticketing Vending Machine, press the receipt button and it will issue a receipt. If you need a receipt after you received the ticket, ta...
Even if the credit card is expired, you can pick up the ticket if you bring the expired card to the ticket counter.
Please present the original card as the renewed card may be ...
In addition to refunding your money for the remaining portion of your journey without subtracting a handling fee, we can extend the validity period of your ticket. For more deta...