The spam prevention function of some email clients may mark the “Booking confirmation e-mail” as junk mail. Please check to see if the email is located within the junk mail fold...
Until you click the payment button on the JR WEST ONLINE TRAIN RESERVATION website, the ticket is not issued. If you are unsure if the connection was lost after you pushed the p...
On the JR WEST ONLINE TRAIN RESERVATION website, a window or aisle, etc. seat can be secured for a single passenger reservation. You can also group together seats for multiple p...
Even if the credit card is expired, you can pick up the ticket if you bring the expired card to the ticket counter.
Please present the original card as the renewed card may be ...
If you purchase a regular ticket (that includes special privileges) with a credit card at the time of reservation, you can change your reservation multiple times without being c...
...ber registered at the time of booking → Please bring the credit card you used when you booked the ticket, to the station where you can pick it up.
● The ticket that was booked i...
...iscount tickets available for booking on the JR WEST ONLINE TRAIN RESERVATION website are only round trip discount tickets.
The round trip discount ticket is applicable when the...
Tickets reserved with a designated credit card at the time of booking can be collected from the following locations:-At JR West, JR Shikoku, and JR Tokai stations displaying the...
...men-only seat" at the time of booking and wish to for such a seat, please first pick up the ticket and hand it to the station staff for exchange if available.