If you cannot pick up the ticket booked on the JR WEST ONLINE TRAIN RESERVATION website, the following causes may be considered:
● Please pick up the tickets at the window where...
On the JR WEST ONLINE TRAIN RESERVATION website, if you choose to pay by credit card, the payment will be executed as soon as the ticket reservation is completed.
If the ticket ...
We apologize for the inconvenience. Please start over from the beginning. When returning to the previous screen when on the JR WEST ONLINE TRAIN RESERVATION, please use the butt...
If the train booked on the JR WEST ONLINE TRAIN RESERVATION website was canceled or there has been a delay of 2 hours or more, upon confirmation of the registration of the reser...
Tickets reserved with a designated credit card at the time of booking can be collected from the following locations:-At JR West, JR Shikoku, and JR Tokai stations displaying the...
When making train schedule changes or requesting refunds online, before picking up the ticket purchased with a credit card, and at least 6 minutes before the departure time of t...
You cannot book discount certificates on the JR WEST ONLINE TRAIN RESERVATION website.
Discount tickets available for booking on the JR WEST ONLINE TRAIN RESERVATION website are...
If you forgot the credit card used for the transaction, you cannot receive the tickets that you booked. Should you need to ride on the same day, you will need to newly purchase ...
With the exception of some tickets, you cannot use regular tickets with group or charter train car tickets.
In addition, you cannot use them together with a commuter pass.
※ Y...
On the JR WEST ONLINE TRAIN RESERVATION website, you can set the train transfer conditions when booking the desired route area:
● Not specified (typical search) Displays idea...