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How to use JR WEST

How can I confirm schedule changes and refunds on the JR WEST ONLINE TRAIN RESERVATION?

We will confirm the reservation with the e-mail address, authentication number and reservation number that will be provided at the time of booking. Please do not forget the authentication number.

Also, please keep the authentication number in a safe place, at your own risk, so that it will not be known to a third party.
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