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How to use JR WEST

Can I change a schedule or get a refund on the JR WEST ONLINE TRAIN RESERVATION website?

On the JR WEST ONLINE TRAIN RESERVATION website, reservation changes and refunds can be applied online between 5: 30am to 11:30pm. (Payments made at the station cannot be refunded online)
On the JR WEST ONLINE TRAIN RESERVATION reservation changes and refunds, vary depending on whether the ticket was received or not, or whether the reserved train departed or not, as well as payment method. For details, please visit the JR West Japan website.
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