When purchasing on the JR WEST ONLINE TRAIN RESERVATION website, when will the payment transaction be made?
When making a payment with a registered credit card, whenever you click on the "Purchase", "Change/Revise", "Refund" button in order to reserve, change or refund on a smartphone or PC, the action will prompt the transaction to be made.
(if the reservation, refund(cancellation is not completed, the transaction will not be made)
Refunds due to cancellation will be refunded back to the credit card used for booking and payment.
The actual debit from the credit card vary by credit card companies, so please check with them directly.
Please be advised that payments or refunds may be delayed as transmission of payment data to the credit card company may be delayed.