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How to use JR WEST
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I passed the payment due date (the effective start date) of the ticket I reserved for station payment, what should I do?
Station payment reservations will automatically be canceled if not paid after the valid start date. There will be no cancellation fees. Please make a new reservation again if you wish to use the service.
Related FAQ
- If I miss a train on which I have a reserved seat, can I take another train instead? If not, can I get a refund? Does this involve a handling fee?
- What is the "Identification Number" required to pick up a reserved ticket, when purchased on the JR WEST ONLINE TRAIN RESERVATION website?
- If the power supply or the connection disconnects while booking a ticket on the JR WEST ONLINE TRAIN RESERVATION website, will the reservation be processed and payments be executed?
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