How to use JR WEST

I am in a wheel chair and need help getting on the train. Where do I ask for assistance?

Ask a station staff. They will guide you to the platform and help you get on and off the train.
* Some restrictions on the use of electric wheelchairs apply.
Wheelchair-specific seating (reserved seating) is available on Bullet Trains (Shinkansen) and Limited Express Trains.
Click here for more information
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