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How to use JR WEST
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Using Trains
Frequently asked questions in Using Trains
- What is the difference between Bullet Train (Shinkansen), limited expresses, regular expresses, special rapid services, rapid services, and local services?
- How can I tell whether a train is a limited/regular express or a special rapid/rapid/local service? Where do I look to see where a train is going?
- How do I use the train departure boards? What do the circle, triangle, and diamond shapes on the platform mean?
- Where should I stand on the platform to board a limited/regular express or special rapid/rapid/local service? (Which platform does my train leave from?)How do I find out which trains leave first and which trains stop at which stations?
- If I miss a train on which I have a reserved seat, can I take another train instead? If not, can I get a refund? Does this involve a handling fee?
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