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Purchasing Tickets
(56 items)
Types
(40 items)
Ticket Classification
(1 items)
Regular Tickets
(10 items)
ICOCA
(16 items)
Tickets for Overseas Visitors
(11 items)
Special Discounted Tickets
(1 items)
Other Discounts
(1 items)
Classification of Adult and Child Fares
(4 items)
Changes
(3 items)
Refunds
(9 items)
Using Trains
(31 items)
How to Use Trains
(24 items)
Types of Trains
(1 items)
Signage at Ticket Gates
(1 items)
Going through the Ticket Gates
(13 items)
Signage on Platforms
(5 items)
Routes from Kansai Airport to major destinations including Universal Studios Japan
(4 items)
On the train
(7 items)
Signage in Trains
(1 items)
What to do on board
(6 items)
Facilities and Services
(32 items)
Stations
(17 items)
Other
(15 items)
Online booking
(50 items)
JR WEST ONLINE TRAIN RESERVATION
(50 items)
Apply for Reservation
(20 items)
Receive Tickets
(11 items)
Change Booking
(8 items)
Refund
(2 items)
Ticket Expiration
(2 items)
Access
(2 items)
Other
(5 items)
How to use JR WEST
Search by keywords
Multiple searches possible by separating keywords by space.
Filter by category
Purchasing Tickets
Using Trains
Facilities and Services
Online booking
Frequently searched keywords
ICOCA
PASS
A
I
AND
Search by category
Purchasing Tickets
(56 items)
Types
(40 items)
Ticket Classification
(1 items)
Regular Tickets
(10 items)
ICOCA
(16 items)
Tickets for Overseas Visitors
(11 items)
Special Discounted Tickets
(1 items)
Other Discounts
(1 items)
Classification of Adult and Child Fares
(4 items)
Changes
(3 items)
Refunds
(9 items)
Using Trains
(31 items)
How to Use Trains
(24 items)
Types of Trains
(1 items)
Signage at Ticket Gates
(1 items)
Going through the Ticket Gates
(13 items)
Signage on Platforms
(5 items)
Routes from Kansai Airport to major destinations including Universal Studios Japan
(4 items)
On the train
(7 items)
Signage in Trains
(1 items)
What to do on board
(6 items)
Facilities and Services
(32 items)
Stations
(17 items)
Other
(15 items)
Online booking
(50 items)
JR WEST ONLINE TRAIN RESERVATION
(50 items)
Apply for Reservation
(20 items)
Receive Tickets
(11 items)
Change Booking
(8 items)
Refund
(2 items)
Ticket Expiration
(2 items)
Access
(2 items)
Other
(5 items)
Refunds
1
~
9
items(out of
9
)
Can I get back the money left on a Suica that I bought in Tokyo?
What should I do to get back the money left on my ICOCA? Where can I claim it back?
What happens if my train is canceled before reaching its destination?
Can I get a refund if a limited or regular express train is delayed?
I want to cancel my trip because the trains are not operating. Can I get a refund for my ticket? Is a handling fee required?
Can I get a refund for a ticket purchased via credit card at a ticket office not belonging to JR-WEST?
Where can I get a refund for a ticket purchased via credit card? What do I need?
Can I get a refund for unused/used tickets if I cancel my trip? Is a handling fee required?
Can I get a refund for my ticket?
Frequently asked questions in Refunds
What should I do to get back the money left on my ICOCA? Where can I claim it back?
Can I get a refund for my ticket?
Where can I get a refund for a ticket purchased via credit card? What do I need?
Can I get a refund for unused/used tickets if I cancel my trip? Is a handling fee required?
Can I get a refund for a ticket purchased via credit card at a ticket office not belonging to JR-WEST?
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How to use JR WEST
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